Delivery

Delivery Charges.

: UK Mainland: Free delivery on all mainland UK orders

: Next day delivery £7.50

: Non mainland delivery £10.95

For more information on other UK areas and Postcodes please scroll to the bottom of page.

 

Once payment is received we will send your order to the Delivery Address that you specify. Please note however:  

  • Orders containing flammable goods can only be shipped to UK mainland addresses by Courier. A signature is required for delivery. Flammable goods are indicated in the product descriptions
  • We are unable to ship to P.O. Box addresses and we do not use BFPO services
  • We cannot mark parcels with instructions to carriers as to where to leave packages if no one is in. They will leave a calling card if you are out containing instructions as to how to claim the parcel or arrange re-delivery

For orders with cleared payment that are received prior to 12.00 pm on a normal week day our aim is to dispatch the goods on the same day.

Orders received on a Saturday or Sunday will be dispatched on the following Monday (providing it is not a Bank Holiday).

The postal services we may offer are: 

  • Royal Mail 1st Class
  • Royal Mail 2nd Class
  • Special Delivery Next (working) Day
  • APC Courier with 24 Hour 
  • Parcelforce 48 (for UK Highlands and Islands)
  • Parcelforce GlobalValue (for Channel Islands)

 

We obtain a Certificate of Posting for all items sent.

You can easily check postage and packing costs without committing to purchase. Simply select "View Basket" and then enter your delivery address details into the "Calculate shipping cost" box. Click "Get rates".

You can then choose your required postal service. Click "Select" to display the total cost of your order including shipping.

We will advise the correct shipping cost where it has been entered incorrectly.

The Table below shows the estimated delivery times after dispatch for each postal service:

Service

Estimated Delivery Time after dispatch

Royal Mail 1st Class

1-2 working days

Courier *

1 Working Day to 99% of UK

Parcelforce 48*

Within 2 working days

Royal Mail 2nd Class

Within 3 working days

Special Delivery**

1 Working Day to 99% of UK

GlobalValue

Within 4-6 working days

* Note: Courier services do not class Saturday as a working day. Delivery times to the Highlands may be extended to 2 days dependent on remoteness of location. Couriers may charge a premium for services to locations in the Scottish Highlands and UK islands, this will be included in any rate we charge. 

** Note: Royal Mail do not class Saturday as a working day. If you place an order on a Friday and require guaranteed delivery on a Saturday then there is an additional charge. Please contact us for a quote.

These are estimates only. Delivery times to the Highlands and Islands of Scotland, Northern Ireland, Isle of Man, Channel Islands and Isles of Scilly may be longer. Please allow additional shipping time if it is Christmas, Easter, or a Bank Holiday.

We reserve the right to substitute your chosen shipping method with another method for operational reasons. Where this occurs the substituted service will have a service level no worse than the shipping method you selected.

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Damaged during shipping or 'lost'

Where items have been damaged during shipping please retain all packaging as this may need to be inspected by the carrier. Please contact Gofix Direct before returning damaged goods. Claims for shipping damage must be made within 7 working days of receipt. We will make a claim for compensation with the carrier on your behalf. Please note that the carrier requires 30 days to make a decision on the claim.

Claims for loss cannot be made until 15 working days or more have passed since the item was due to be delivered. Please contact Gofix Direct  if you have not received your goods after this time. We will make a claim for compensation with the carrier on your behalf. Please note that the carrier requires 30 days to make a decision on the claim.

 

 All orders usually despatched within 24 Hours. 

UK Mainland

FREE delivery on all orders over £60 (incl. vat).
Orders below £60 (incl. vat) £3.95

UK Postcode Surcharge Areas

PLEASE EMAIL OR CALL BEFORE ORDERING TO ANY OF THE FOLLOWING ZONES (NOT CALCULATED AT CHECKOUT)

Postcode areas below carry a delivery surcharge for any items weighing over 2 kg

Excess delivery surcharge 2kg to 25kg

Northern Ireland: BT Postcodes.

Scottish Mainland: IV1-IV28, IV30-IV37, IV40, IV63, KW5, KW11-KW13, FK19-FK21, PA36, PA40, PH15-PH26, PH30-PH41, PH49-PH50, AB37-AB38, AB41-AB56, KW1-KW3, KW6-KW10, KW14.

Scottish Offshore: HS1-HS9, IV41-IV56, KA27-KA28, KW15-KW17, PA20-PA35, PA37-PA39, PA41-PA49, PA62-PA76, PH42-PH44, ZE1-ZE3.

Alderney, Herm & Sark: GY9.

Isle of Wight: PO30-PO41.

Channel Islands: GE-JE.

Isle of Man: IM.